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Delivery Options Overview
At Keysomatic , we take pride in our swift delivery process, aiming to dispatch orders within a mere 5 to 10 minutes after purchase. While we strive to ensure a seamless delivery experience, certain unforeseen circumstances might lead to a maximum delay of up to 6 hours. Please note that all our product-related services are efficiently delivered via email, and there are no additional shipping charges associated with any of our products.
At Keysomatic, we assure you that we are wholly devoted to resolving any delivery-related concerns expeditiously. Your satisfaction is of utmost importance to us, and we will go above and beyond to assist you in locating your delivery or addressing any other related queries.
In case you encounter any issues locating your delivery in your email, we recommend following these steps:
- Check spam or junk folders: Sometimes, our emails might inadvertently end up in these folders. Kindly inspect them to ensure you haven’t missed any communication from us.
- Verify payment completion: Double-check that your payment process has been successfully completed. Any hiccups in the payment process may cause a delay in delivery.
- Communication from us: If there are any concerns or discrepancies with your order, we will promptly reach out to you via email. Please be attentive to your inbox for any messages from our team.
- Contact our support team: If you still haven’t received any email, kindly confirm that your email address is accurate. If it is, and you have verified your email but still face issues, please reach out to our dedicated support team for further assistance.
Upon successful payment processing, a confirmation email will be sent to the email address you provided, including a product key for your convenience.
Yes, we do! We're here to assist you even on public holidays to ensure you receive the support you need.
Instructions for installation and activation will be included in the email you receive after your purchase is complete. If you have any issues or questions, please contact our customer support team for assistance.
If you experience any technical issues with your digital product, please contact our customer support team for assistance. We will do our best to resolve any issues and ensure that your product is working properly.